Returns and Refunds


Return Policy


We accept returns of unused and unopened products within 30 days of the delivery date. To initiate a return, please contact our customer service team with your order details.

Refunds


Once we receive and inspect the returned product, we will process your refund. Refunds will be issued to the original payment method within a certain number of days as specified in our return policy. Shipping costs are non-refundable.

Damaged or Defective Products


If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund, depending on the circumstances.

Intellectual Property


All content on our website, including text, images, graphics, logos, and product descriptions, is the property of [Your E-commerce Shop Name] and is protected by copyright and trademark laws. You may not use any content from our website without our prior written consent.

User Conduct


By using our website, you agree not to:
Violate any applicable laws or regulations.
Infringe on the rights of others, including intellectual property rights.
Post or transmit any harmful, threatening, or defamatory content.
Use our website for fraudulent or unlawful purposes.
Interfere with the operation of our website or servers.

Privacy Policy


Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

Limitation of Liability


To the fullest extent permitted by law, Cosmistry Naturals shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of our products. Our total liability to you for any damages shall not exceed the amount paid by you for the product that gave rise to the claim.

Indemnification


You agree to indemnify, defend, and hold harmless Cosmistry Naturals, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of our website or your violation of these Terms.

Governing Law and Dispute Resolution


These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms or your use of our website shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], and the venue for arbitration shall be India.

Changes to Terms & Conditions


We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website following any changes to these Terms constitutes your acceptance of the revised Terms.